At Prosperr.io, we value your privacy and are committed to protecting your personal data in accordance with Indian data protection laws. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our platform (Website & Service).

Our data processing practices comply with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000 (IT Act), and the IT (Reasonable Security Practices and Procedures) Rules, 2011. By using our website or services, you consent to the terms of this Privacy Policy.

Information We Collect

We collect various types of personal and technical information to deliver and enhance our services. This may include:

• Personal Information: Name, email address, phone number, and payment details.
• Account Data: Usernames, passwords, and related access credentials.
• Device & Usage Data: IP address, browser type, device identifiers, session logs, and other analytics.
• Financial Information: Data collected during onboarding, including financial documents, tax records, and relevant compliance data.
• Cookies & Tracking Technologies: Used for session tracking, analytics, personalization, and fraud detection.

How We Use Your Information

We process your data only for lawful, necessary, and transparent purposes, including:

• Facilitating tax filing services such as report generation, transaction processing, and account management.
• Compliance with legal and regulatory frameworks including the Income Tax Act, 1961, RBI guidelines, and other applicable laws.
• Enhancing user experience through service optimization, fraud prevention, and platform performance improvements.
• Sending service updates, promotional offers, and financial insights—only with your explicit consent.

Sharing of Information

We may share your data with:

• Trusted third-party providers for operational purposes (e.g., payment processors, cloud storage, customer support).
• Legal authorities to comply with applicable laws or legal obligations.
• Business partners or successors in the event of a merger, acquisition, or business transfer, under terms that safeguard your privacy.

Your information is never sold to third parties.

Data Security & Retention

We maintain robust security protocols to protect your data from unauthorized access or misuse. However, no system is completely foolproof. We retain your information only as long as necessary for operational, legal, or compliance purposes.

Your Rights

As per applicable law, you may exercise the following rights:

• Right to access, correct, or delete your data
• Right to restrict or object to processing
• Right to data portability

To exercise these rights, contact us at support@prosperr.io.

Cookies and Third-Party Tracking

Our platform uses cookies and similar technologies to:

• Personalize your experience
• Maintain session continuity
• Analyze website usage
• Prevent bot or unauthorized access

You may control your cookie preferences through your browser settings. Note that disabling cookies may limit certain features or access.

Some third-party tools integrated into our site may use cookies or tracking pixels for analytics, advertising, and performance monitoring. These do not directly contain personal information but may affect content displayed to you.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If such data is identified, we will promptly delete it.

Modifications to Terms of Service

We may modify these Terms of Service at any time. Updated terms will be posted on this page with a revised effective date. Continued use of the Prosperr.io platform or services after such updates constitutes your acceptance of the revised terms.

Intellectual Property

All content, trademarks, software code, visual elements, and documentation on Prosperr.io are the intellectual property of Prosperr.io Pvt. Ltd. Any unauthorized use, reproduction, or redistribution without written consent is strictly prohibited.

Dispute Resolution

In case of any dispute or concern arising from your use of our services, we encourage you to first contact our support team at support@prosperr.io to seek an informal resolution. If unresolved, legal proceedings shall fall under the jurisdiction of the Bangalore High Court.

Grievance Officer – Prosperr.io Pvt Ltd

Name: Manas Gond
Email: manas@prosperr.io
Address: DSR Vertex and Apex, 4th Floor, Thubarahalli, Whitefield, Bengaluru, Karnataka – 560066

We will acknowledge your complaint within 24 hours and resolve it within 15 working days.

Changes to This Policy

We may periodically update this Privacy Policy to reflect operational, legal, or regulatory changes. Any significant changes will be posted on this page with the revised effective date. We encourage users to review this policy regularly.

Contact Us

For any privacy-related concerns, please reach out to us at:
Prosperr.io Pvt Ltd
Email: support@prosperr.io
Address: DSR Vertex and Apex, Thubarahalli, Whitefield, Bengaluru, Karnataka - 560066