Grievance Redressal
Prosperr.io is committed to ensuring all concerns are addressed promptly and efficiently. Our Grievance Redressal outlines an escalation matrix for complaint resolution in two levels:
Level 1: Register Your Complaint
To raise a complaint, please writ to us at support@prosperr.io. Our team aims to resolve all complaints within 10 business days.
Level 2: Escalate to the Grievance Officer
For unresolved concerns, escalate your issue to our Grievance Officer
Name: Dev Kumar
Email: dev.k@prosperr.io
Prosperr.io is dedicated to fair, transparent, and timely grievance resolution for all our users.
